1.1- SELLER:
Title: VIENTEX International
Address: Hauptstrasse 96, 41569 Rommerskirchen, Germany
Telephone: +90 (212) 512 67 79
E-mail: [email protected]

1.2- BUYER: 
Name/Last Name/Title: {TESLIMATALICI}

The subject of this contract is to establish the rights and obligations of the parties pursuant to the provisions of the Consumers Protection Law numbered 4077 and the Regulation Pertaining to the Principles and Procedures to Implement Distance Contracts regarding the sale and delivery of the product which the BUYER orders electronically on the SELLER’s VIENTEX International website and whose qualifications and selling price are stated below.


Date: {TARIH}

Product Name


Total Product Sum





The type and kind, amount, brand/model, color, and selling value of the products are as mentioned above.
Method of Payment: {ODEMETIPI}
Delivery address:{TESLIMATADRES}

4.1- The BUYER declares that he/she has read and learned the preliminary information on the basic qualifications, selling price, and method of payment as well as the delivery of the contract product on the VIENTEX International website, and that he/she has given the necessary confirmation electronically.
4.2- The contract product shall be delivered to the BUYER or the person/institution at the address that he/she indicates within the duration that is explained within the preliminary information on the website, depending on the distance of the residence of the BUYER, for each product; provided that it does not exceed the 7-day duration.
4.3- In the event that the contract product is to be delivered to a person/institution other than the BUYER, the SELLER cannot be held responsible for the person/institution to which the delivery will be performed not accepting the delivery.
4.4- The SELLER shall be responsible for the contract product to be delivered intact, complete, and conforming to the properties stated in the order, and along with the warranty deeds and manuals, if any.
4.5- It is essential that the signed copy of this contract is sent to the SELLER and that its cost is paid with the BUYER’s preferred method of payment for the delivery of the contract product. In the event that the product cost is not paid or cancelled in the bank records for any reason, it shall be considered that the SELLER has been freed from the obligation to deliver the product.
4.6- In the event that the relevant bank or financing institution does not pay the product cost to the SELLER because of the wrongful or illegal use of the BUYER’s credit card by unauthorized persons after the delivery of the product in a way that does not derive from the BUYER’s fault, the BUYER shall be obliged to send the product back to the SELLER within 3 days, provided that it was delivered to him/her. In this case, the transportation expenses shall be borne by the BUYER.
4.7- In the event that the SELLER fails to deliver the contract product in time due to extraordinary circumstances such as force majeure or adverse weather conditions that prevent shipment, or due to stopped transportation, then he/she shall be obliged to inform the BUYER of the situation. In this case, the BUYER can use one of his/her rights about the replacement of the contract product with its equivalents, if any, and/or to postpone the delivery duration until the elimination of the preventative situation. In the event that the BUYER cancels the order, the payment made by him/her shall be paid to him/her fully paid in cash within 10 days.
4.8- The broken or out-of-order products which are or are not the products that are sold with a warranty deed can be sent to the SELLER so that the necessary repairs can be performed within the warranty, in which case the cargo expenses shall be borne by the SELLER.

The BUYER shall have the right to withdraw within 7 days after the delivery of the contract product to him/her or to the person/institution at the address that was indicated by him/her. In order to use the right of withdrawal, it is essential that the SELLER is informed via fax, e-mail, or telephone within this time and that the product is within the framework of article 6 and that it has not been used. In the event that this right is used, it is mandatory to return the copy of the cargo delivery report showing that the product that is delivered to the 3rd party or the BUYER is sent to the SELLER and the original of the invoice. The product cost shall be refunded to the BUYER within 7 days following the receipt of these documents. Unless the original of the invoice is sent, VAT and other legal obligations, if any, shall not be refunded. The cargo cost of the product that is returned due to the right of withdrawal shall be borne by the SELLER.

The right of withdrawal cannot be used for the products that cannot be returned as per their nature, the tailor-made products in case the fault does not stem from the product from the SELLER, sized products, the fabric, leather and textile products that were cut with customization, and for disposable products.

In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the residence of the BUYER or the SELLER shall be authorized up to the value that is announced by the Ministry of Industry and Commerce.

In the event that the order is realized, the BUYER shall be considered to have agreed to all terms of this contract.

VIENTEX International