VIENTEX - Personal Data Protection Policy 

Information on Personal Data Protection;

As VIENTEX, we profoundly care about your personal data being processed and preserved as per the Law on Personal Data Protection numbered 6698 (the “Law”). We would like to inform our Customers about our purpose and methods of collecting, processing, transferring the personal data, and thus your rights from the Law.

1. Methods regarding the collection of personal data

As VIENTEX, as the data controller, within the framework of our legal obligations from the legislation; we collect your personal data for the purposes of your benefiting from the services of our brands, informing you of our campaigns upon your approval, recording your recommendations and complaints, creating better service standards for you, and establishing and implementing the VIENTEX commercial and business strategies via verbal, website, social media platforms, mobile applications, and similar means verbally, in writing or via electronic methods.

2. The processing of personal data and purpose of processing

As VIENTEX, as the data controller, your personal and/or sensitive personal data that we acquire upon your approval via all types of channels including, but not limited to our call centers, our written communication channels, our social media pages, mobile communication channels, and store communication channels can be fully or partially acquired, recorded, kept, stored, modified, updated, periodically controlled, readjusted, classified, preserved as long as necessary for their processing purpose or as stipulated per the relevant law, shared/transferred with the natural persons-legal entities that work with VIENTEX or the public institutions and organizations to which it is legally obliged and/or the relevant 3rd natural persons/legal entities that reside in Turkey or abroad, can transfer abroad as per de facto requirements due to the law or service.

It is kindly submitted for your information that we may process your personal data in conformity with the Law on Personal Data Protection number 6698 and with the relevant legislation in any case, for purposes of the VIENTEX customers to benefit the services of our brands, informing you about our campaigns upon your approval, recording your recommendations and complaints, creating better service standards for you, and establishing and implementing VIENTEX commercial and business strategies.

3. Personal Data Transfer

VIENTEX can only share your personal data in question for the purpose of conducting the Company activities in the country, provided that the adequate precautions as to your explicit consent or within the framework of the security and privacy principles stated in the Law, and abroad, provided that the necessary security precautions are taken, establishing a business relationship between the data owners and our customers and/or having negotiations in this purpose, offering services, opportunities, and possibilities and increasing the quality of service; with our group companies, our business partners, the customers, suppliers, auditing companies with which we have a contract and to those we offer services as per our activities, or the other relevant authorities including, but not limited to the public institutions or organizations that are authorized to request this information due to a legal obligation.

4. The Personal Data Owner’s Rights Listed in Article 11 of the Law on Personal Data Protection (the “Law”)

VIENTEX shall reply to the following demands of the relevant persons:

a) Finding out whether VIENTEX is processing the personal data related to them, and which personal data it is processing,

b) Obtaining information on the purposes of the activity of processing,

c) Knowing about the third parties to whom VIENTEX transfers the personal data in the country or abroad,

d) In the event that the personal data have been processed incompletely or inaccurately, ask for their correction,

e) Requesting that the personal data are deleted or destroyed in accordance with the Law,

f) In the event of the request that the personal data are corrected, deleted, or destroyed; asking for the actions taken to be reported to the third parties to whom the personal data are transferred,

g) Objecting to the occurrence of a result against one by means of analyzing the processed data exclusively via automated systems, and

h) Getting a copy of their personal data.


Privacy and Security  

The VIENTEX Online store requests some of your personal data (your name, age, fields of interest, e-mail, etc.) from you in order to deliver a better service to its customers. This information collected on the VIENTEX Online store servers is used solely within the VIENTEX Online store for periodic campaign studies, for building special promotion activities for customer profiles, and in the customer “classification” studies for not sending unwanted e-mails. Without the knowledge or an otherwise instruction by the said member, the VIENTEX Online store absolutely does not share the information that it collects from the membership forms with third parties, nor use or sell it for commercial purposes for any non-operating reasons.

The customer information can only be disclosed to the official authorities should the official authorities request this information or where it is mandatory to disclose to the official authorities as per the applicable mandatory legislative provisions.

Only the customer can access all information that was put in the system by the customer, and only the customer can modify this information. It is impossible for someone else to access this information nor modify it. Your credit card information that is requested on the payment page is in no way kept in the VIENTEX Online Shop or the servers of the companies that provide services, so as to keep the security of you, our valued customers who shop on the website, at the top level. It is ensured that all transactions for such payments are performed between the bank and your computer through the VIENTEX Online Shop.


Cookie Usage

Cookies are small text files or information that are saved on your computer or your mobile device (like smartphones or tablets) when you visit our site.

We use cookies for our websites to be used more conveniently and for them to be personalized based on your interests and needs. The websites can read and write these cookie files and thus it is ensured that important information about you is recalled (such as recalling your preferences settings) so that you are recognized and a more suitable website is presented to you.

The cookies also help your future activities on our Websites get faster. Additionally, we can also use the cookies to collect statistical information about the usage of our Websites in order to understand how the visitors use our Websites and to improve the design and the user-friendliness of our Websites.

You can contact us with your opinions and questions.


VIENTEX International
Hauptstrasse 96, 41569 Rommerskirchen, Germany
Tax Number: 079 / 194 / 06644 Vat Number: DE 330620392
Phone: +49 (800) 183 07 60
E-mail: [email protected]